Toptenn Tennis is back up and running! However, during this period of restrictions, things will look a little bit different to your regular coaching session. Here are a few Toptenn policies and procedures in place to ensure a safe, cautious and appropriate return to tennis:

 

Group Sizes

  • Despite government and Tennis Victoria allowing for 10 players per court, we are taking a cautious and responsible course of action.

  • Toptenn group lessons during this period will have a temporary maximum of 4 students per coach (reduced from our normal 6) to ensure physical distancing of students.

  • In the case of Red/Blue stage programs, we will have a maximum of 2 groups being run across opposite ends of the court to allow for maximum safe participation.

Cost

  • Toptenn is committed to getting as many of our players back on court as possible. So despite smaller class sizes, prices will remain at $23 per session.

  • Note: The last week of classes will be complimentary to make up for our final week of Term 1 classes being shut down.

  • Also note: Monday will have 1 fewer week due to the Queen's Birthday long weekend.

Booking

  • With staff having limited access to the office, we ask that clients try to book online at www.toptenn.com.au where possible or through their customer portal app.

  • Staff will still be contactable on our office phone 9830 6618 and via email at info@toptenn.com.au for any questions or if online booking is not an option.

Classes

  • Toptenn is currently offering only group Hot Shots, Teen and squad classes for online booking to accommodate as many students learning in Term 1 as possible.

  • If you are interested in booking a private lesson or an adult/cardio class, we are offering off-peak times during school hours for these or if spaces become available at peak times. Please call the office on 9830 6618 to book in a time.

  • It will be a first in, first served system so if you are keen to get back on court, please ensure you book ASAP to lock in your preferred class.

Make-up Policy

  • During this restart period and whilst we are under restrictions, we will be unable to offer access to make-up classes. So if you are to miss a class, unfortunately we won't be able to enrol you in another in its place.

  • During this period, we ask that students commit to their classes through until the end of term on 28th June.

Before Class Procedure

  • Each venue will have courts spaces split into zones. Each zone will have an entry/exit point which we will ask all players to use. This will minimise congregation of students around single entry points.

  • Please familiarise yourself with your class court number and look for the correct entry to that court. Signs have been placed around the venues to help with this. We will also have a supervising coach present at all venues if you have any questions. 

  • We ask that parents who are dropping off their children remain in their car and observe from there where possible. If you have a red/blue stage student, you may observe from behind the court while practising physical distancing.

  • We ask that no parents enter the court space with their child and to stay clear of entry/exit points to ensure physical distancing.

  • Anyone entering the court space must hand sanitise prior to entry. Hand sanitiser will be provided at all venues.

Use of Clubhouse

  • The clubhouses at each of our venues are strictly off limits and will be locked for your safety and that of club members.

  • Entry to the clubhouse will only be for emergency student use of the toilet facilities.

  • If toilet facilities are required, hand sanitation must occur upon entry and exit to these facilities. We have provided sanitation stations at all toilet facilities across our venues.

In Class Procedure

  • All staff have been briefed and trained on the hygiene and physical distancing measures we have in place.

  • There is to be no sharing of equipment during lessons and where equipment is to be re-used, it will be sanitised prior to re-use.

  • Physical distancing of 1.5m between students will be enforced by coaches over the course of a class.

  • There is a zero hand to ball policy for students which staff have been trained in and all lesson plans will reflect this change. The coach will be the only person contacting the balls with their hands throughout the lesson.

After Class Procedure​

  • We ask that all students arriving for their class wait at their designated entry point until all students from the previous class have exited. Entry and exit will be staggered like this to ensure no more than 10 students are on court at any one time.

  • We ask that parents remain in their car and wait for students to return to them when picking them up. If you have a Red/Blue Stage student, you may wait outside the exit of their zone, however please observe physical distancing at all times.

  • Anyone leaving the courts must hand sanitise after their lesson. Coaches will have sanitation packs on court for students and there will be hand sanitiser at the club which you can also use.

To find out more information about Covid-19 and the current Government restrictions please visit the links below.

Toptenn Important Information for restart

Where can I find resources about COVID-19?

Department of Health and Human Services information

Victorian Government restrictions

Putting the FUN back into FUNdamentals

TOPTENN TENNIS ACADEMY

info@toptenn.com.au

03 9830 6618 | 0438 046 447

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